Are you looking for an exciting career opportunity with one of the world’s leading fast-food chains? KFC is hiring a Shift Manager in Brockville, Ontario, Canada! These shift manager jobs are full-time positions and are ideal for someone looking to start a career in the fast-food industry, with a passion for leading teams and providing excellent customer service. If you’re someone who thrives in a fast-paced environment, enjoys working with people, and has a strong work ethic, this could be the perfect job for you!
Shift Manager Jobs in Canada
- Company: KFC
- Location: 3049 Jefferson Drive, Brockville, ON, Canada
- Salary: $17.00 per hour
- Career Level: Entry Level
- Job Type: Full-Time
- Experience: Less than 1 Year
- Gender: Any
- Education Requirement: High school diploma or equivalent
Key Responsibilities:
As a Shift Manager at KFC, you will be responsible for overseeing the daily operations of your assigned shift. Your primary duties will include:
- Establishing Methods to Meet Work Schedules:
- Develop and implement efficient work schedules to ensure that the restaurant operates smoothly.
- Coordinate with other managers and team members to optimize staffing levels during peak hours.
- Adapt work schedules as needed to accommodate changes in customer flow, special events, or staffing shortages.
- Supervising and Coordinating Activities of Staff:
- Led a team of employees responsible for preparing and portioning food.
- Provide guidance and support to ensure that all tasks are completed according to KFC’s standards.
- Monitor staff performance and provide feedback to encourage improvement and professional growth.
- Training Staff in Job Duties, Sanitation, and Safety Procedures:
- Conduct training sessions for new hires to ensure they understand their job responsibilities.
- Emphasize the importance of sanitation and safety in all aspects of food preparation and service.
- Continuously educate staff on the latest safety protocols and procedures to maintain a safe working environment.
- Estimating Ingredients and Supplies Required for Meal Preparation:
- Assess the daily inventory needs based on projected customer demand.
- Ensure that all necessary ingredients and supplies are available for meal preparation.
- Work with suppliers to order ingredients and manage inventory levels effectively.
- Hiring Food Service Staff:
- Participate in the recruitment and selection process for new employees.
- Conduct interviews and assess candidates to determine their suitability for the position.
- Work closely with HR to complete hiring paperwork and onboarding procedures.
- Ensuring That Food and services meet Quality Control Standards:
- Oversee the preparation and presentation of food to ensure it meets KFC’s quality standards.
- Conduct regular inspections of food products, storage areas, and equipment to maintain high levels of cleanliness and safety.
- Address any issues or discrepancies in food quality immediately.
- Preparing Budget and Cost Estimates:
- Assist in preparing and managing the restaurant’s budget.
- Estimate costs for ingredients, supplies, and labor to maintain profitability.
- Monitor expenses and implement cost-saving measures where possible.
- Addressing Customers’ Complaints or Concerns:
- Handle customer complaints with professionalism and a positive attitude.
- Work to resolve issues quickly and ensure customer satisfaction.
- Use customer feedback to make improvements in service and operations.
- Maintaining Records of Stock, Repairs, Sales, and Wastage:
- Keep detailed records of inventory, equipment repairs, sales figures, and waste management.
- Use this data to identify trends, manage costs, and improve operational efficiency.
- Ensure all records are accurate, up-to-date, and accessible for management review.
- Preparing and Submitting Reports:
- Compile daily, weekly, and monthly reports on sales, labor, and other key performance indicators (KPIs).
- Submit reports to upper management for review and analysis.
- Use these reports to track progress toward goals and make informed decisions.
- Establishing Work Schedules:
- Create work schedules that balance the needs of the business with the availability of staff.
- Ensure that shifts are adequately staffed to meet customer demand.
- Adjust schedules as necessary to accommodate changes in staffing or business needs.
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Qualifications:
To be considered for the Shift Manager position at KFC, you should meet the following qualifications:
- Education:
- A high school diploma or equivalent is required.
- Additional certifications in food safety or management are a plus but not required.
- Experience:
- Less than 1 year of experience in a supervisory role is acceptable.
- Prior experience in the fast-food industry or customer service is preferred but not mandatory.
- Skills:
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Attention to detail and a commitment to quality and safety.
- Basic understanding of budgeting and cost management.
- Personal Attributes:
- Positive attitude and a strong work ethic.
- Willingness to learn and grow within the company.
- Ability to remain calm and composed under pressure.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
Why Work at KFC?
Working at KFC offers numerous benefits, including:
- Competitive Salary: Earn $17.00 per hour with opportunities for overtime and bonuses.
- Career Growth: KFC is committed to promoting from within, offering plenty of opportunities for career advancement.
- Training and Development: Receive comprehensive training to help you succeed in your role and develop your skills.
- Supportive Work Environment: Join a team that values collaboration, respect, and excellence.
- Employee Discounts: Enjoy discounts on KFC products and meals.
How to Apply:
If you’re ready to take the next step in your career and join the KFC team as a Shift Manager, we’d love to hear from you! To apply, please email your resume and a brief cover letter to [email protected]. Be sure to include your availability and any relevant experience in your application.
Becoming a Shift Manager at KFC is a fantastic opportunity for anyone looking to start or advance their career in the fast-food industry. With a competitive salary, opportunities for growth, and a supportive work environment, this role offers a solid foundation for building a successful career. Whether you’re new to the industry or have some experience under your belt, KFC provides the training and support you need to thrive in your role. Don’t miss out on this chance to join one of the most iconic brands in the world—apply today!
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